Frequently Asked Questions

The development of Immubaste® products is based on over forty years of scientific research accumulation at the State Key Laboratory of Respiratory Diseases at Guangzhou Medical University and the only provincial-level key laboratory in the field of hypersensitivity in China. This technology, which has been developed in-depth over 12 years on the basis of continuous international leading research, has formed a unique technique with completely independent intellectual property rights. The core of this technology lies in the integration of a quadruple mechanism: natural immune protection, inflammation suppression, immune modulation, and allergen immunotherapy, achieving comprehensive intervention and long-term control of allergy symptoms. This means that Immubaste® products can not only effectively alleviate allergy symptoms but also fundamentally adjust the body's reaction to allergens, achieving both symptomatic and root cause treatment. The innovation of this technology lies not only in its unique mechanism of action but also in its wide applicability, meeting the needs of different types of allergies and populations, which is unprecedented in the traditional field of allergy treatment.

The primary application is to provide a safe, effective, and user-friendly method for managing various allergic diseases, including but not limited to rhinitis, asthma, and dermatitis. The design philosophy of the product is to transform simple daily actions, such as brushing teeth or applying ointment, into effective means of allergy treatment. Through these simple application methods, Immubaste® can quickly alleviate allergy symptoms such as itching, heat, swelling, pain, and red cough, while its long-term use can help build immune tolerance, reducing the occurrence of allergic reactions. The convenience of this method of use ensures that users can easily integrate it into their daily life without the need for complex treatment procedures or special equipment. Additionally, as the main components of Immubaste products are derived from plant extracts and processed using modern molecular immunology techniques, they are both safe and mild, suitable for a wide audience including children, the elderly, and pregnant women. This comprehensive applicability makes Immubaste® a revolutionary product in the field of allergy treatment.

The main components of Immubaste® Oral Care Ointment originate from carefully selected plant extracts. These ingredients undergo precise processing with modern molecular immunology techniques to reduce their allergenicity. This unique formula combines natural therapeutic ingredients with advanced scientific technology, aimed at effectively alleviating oral allergy symptoms while ensuring safety during use. The active ingredients in the ointment can directly act on the oral mucosa, helping to reduce symptoms caused by allergic reactions, such as itching, redness, or pain in the mouth. Additionally, due to its natural properties and non-steroidal nature, Immubaste® Oral Care Ointment is suitable for people of all ages, including children, the elderly, and pregnant women, making it a widely applicable and user-friendly treatment option. This product not only provides immediate symptom relief but also aids in the long-term management and prevention of allergic oral issues, thereby improving quality of life.

Due to its natural ingredients and non-steroidal formula, Immubaste® Oral Care Ointment is suitable for nearly all individuals requiring allergy treatment. This includes children, adults, the elderly, and pregnant women. It is specifically designed for those who have discomfort or allergic reactions to traditional allergy treatment products, or for those seeking a more natural treatment approach. Since Immubaste® Oral Care Ointment is applied directly inside the mouth, it can quickly and directly combat allergy symptoms, such as itching, swelling, or pain in the mouth. Additionally, because of its natural ingredients, it can be safely used even by individuals sensitive to certain drugs or chemical components. For children and the elderly, two groups that may have a higher sensitivity to medications or have other health issues, Immubaste Oral Care Ointment provides a safe and effective alternative treatment option. Similarly, for pregnant women, who need to avoid certain medications and chemical ingredients during pregnancy, Immubaste Oral Care Ointment becomes an ideal choice, effectively alleviating allergy symptoms without affecting the health of the mother and fetus.

When using Immubaste® Oral Care Ointment, users should pay attention to the following key points to ensure safety and optimal effectiveness. First, it is recommended to start with a low dosage and gradually increase to an appropriate amount. For example, you can start with a dose the size of a green bean, and if there is no significant discomfort, gradually increase to the size of a soybean, eventually reaching about 1 centimeter of ointment. This gradual increment process helps to adapt to the product and ensures it does not cause an overreaction.

Secondly, each time the ointment is used, ensure it is evenly applied inside the mouth, especially to the affected areas, with each brushing time recommended to be 3-5 minutes. Additionally, for those with high steroid dependency in their allergy symptoms, such as severe rhinitis, it is advised not to immediately stop using steroid medications completely but rather to gradually reduce steroid use and transition to using only Immubaste® Oral Care Ointment.

During use, if any discomfort occurs, temporarily lower the dosage and observe the body's response. Since the ingredients of Immubaste® Oral Care Ointment mainly come from food extracts, its side effects are minimal. However, if any abnormal reactions occur, stop using it immediately and consult a healthcare professional.

Lastly, as Immubaste® Oral Care Ointment is a new allergy treatment product, it is crucial to read the product instructions before use and follow the recommended guidelines.

Immubaste® Oral Care Ointment has several significant advantages over traditional allergy treatment products. First, its unique ingredient formula allows it to cover the vast majority of inhalant allergens and food allergens, providing a broad-spectrum therapeutic effect. This means that users of Immubaste® Oral Care Ointment can treat a variety of different allergens without the need to diagnose specific types of allergens. Second, because the main ingredients are plant extracts, the ointment does not contain hormones or traditional medicinal components, making it safer for various groups, especially sensitive individuals such as children, the elderly, and pregnant women. Additionally, the application method of Immubaste® Oral Care Ointment is very simple and convenient, easily integrating into daily life, much like using regular toothpaste. This convenience significantly reduces the complexity of treatment and increases user compliance. Furthermore, due to its natural ingredients, Immubaste® Oral Care Ointment not only reduces allergy symptoms but also helps to build long-term immune tolerance, reducing the recurrence of allergic reactions. Lastly, the development of Immubaste® Oral Care Ointment is supported by a team of top international experts, ensuring the scientific validity and effectiveness of the product.

The method of using Immubaste® Oral Care Ointment is designed to be both simple and intuitive, making it easy to integrate into users' daily lives. First, it is recommended to use Immubaste® ointment for brushing teeth after each meal to ensure comprehensive coverage and treatment effectiveness in the mouth. When starting, you should begin with a lower dose (such as the size of a green bean) and gradually increase to a higher dose (such as the size of a soybean, eventually reaching about 1 centimeter of ointment) based on individual response. Each time, apply the ointment evenly on the toothbrush and brush for 3-5 minutes, ensuring the ointment sufficiently contacts the oral mucosa. For special populations requiring extra attention, such as patients undergoing hormone therapy for rhinitis, it is advised to gradually reduce the use of hormones after starting to use Immubaste® Oral Care Ointment, rather than stopping immediately. Additionally, if any discomfort occurs during use, it is recommended to temporarily reduce the dosage and observe the body's reaction. Regular use not only helps to quickly alleviate allergy symptoms but also gradually builds tolerance to allergens, reducing the likelihood of future allergic reactions.

Immubaste® Oral Care Ointment has shown exceptional effectiveness in treating allergies, thanks to its unique ingredient formula and mechanism of action. The active ingredients in the ointment are specifically targeted to treat allergic reactions, quickly reducing and controlling symptoms such as itching, swelling, pain, and redness in the mouth. Its working principle includes directly acting on the oral mucosa to provide natural immune protection, preventing the initiation of inflammatory responses, and helping the body to build tolerance to specific allergens through immune modulation. Moreover, due to the natural sources of its ingredients, Immubaste® Oral Care Ointment is minimally invasive to the body while offering therapeutic effects, meaning users can use it long-term without worrying about side effects or resistance issues. In clinical trials, Immubaste® Oral Care Ointment has demonstrated significant efficacy, not only quickly relieving symptoms but also helping to reduce the recurrence of symptoms. Additionally, due to the ease of use of Immubaste® Oral Care Ointment, patient compliance is high, which helps to ensure the maximization of therapeutic effects. In summary, Immubaste® Oral Care Ointment provides a safe, effective, and user-friendly allergy treatment option, suitable for a variety of allergic symptoms, especially those involving the oral area.

Indeed, one of the design goals of Immubaste® Oral Care Ointment is to reduce or prevent the recurrence of allergy symptoms. Through its unique ingredients and mechanism of action, Immubaste® Oral Care Ointment can not only quickly alleviate allergy symptoms but also help the body gradually establish immune tolerance to specific allergens. This development of immune tolerance is achieved by gradually exposing the immune system to low doses of allergens and training it to adapt to these allergens. Long-term use of Immubaste® Oral Care Ointment can help reduce the immune system's overreaction to allergens, thereby decreasing the likelihood of future allergic reactions. Moreover, due to the natural and mild nature of its ingredients, Immubaste® Oral Care Ointment is suitable for long-term use, which is crucial for achieving sustained immune modulation and allergy prevention. It's important to note that while Immubaste® Oral Care Ointment can significantly reduce the recurrence of allergy symptoms, it may not completely replace traditional allergy treatment methods. In some cases, a combination of other treatment approaches may still be necessary to achieve the best therapeutic effect.

We are dedicated to providing our customers with a satisfying shopping experience while also ensuring that our policies are both fair and transparent. Regarding our refund policy, once Immubaste® Oral Care Ointment is opened, we cannot accept returns for a refund. This policy is in place due to considerations for product hygiene and safety, ensuring that every customer receives an unused, fully sealed product. If you wish to return or refund an unopened item, please contact our customer service team through the provided contact information, and we will offer detailed guidance and assistance.

For our free shipping policy, we offer free postage on orders over $99 to the United States and Canada. This policy is intended to provide additional convenience and value to customers purchasing our products. When your order total reaches or exceeds $99, you can enjoy this benefit, and we will ensure your order is delivered safely and promptly.

Please note that the free shipping policy may be subject to restrictions related to transportation and geographic location. Specific details and any possible exceptions will be provided at checkout or through our official website.

We understand that the needs of each customer may vary, so our customer service team is always ready to offer personalized services and support. Whether it's about refunds, returns, or shipping issues, we are committed to ensuring your satisfaction and a comfortable shopping experience. If you have any questions or need further assistance, please do not hesitate to contact us. We are here to serve you wholeheartedly.